According to NIST (National Institute of Standards and Technology), the basic characteristics of computing architecture are described as:
- On-demand self-service
- Broad network access
- Resource pooling
- Rapid elasticity
- Measured service
Coupled with an in-house developed product, iCS Cloud Support Service on top of OpenStack, our team provides a terrific cloud solution. iCS Cloud Support Service simplified the complexity of OpenStack with an intuitive user interface, and also a service monitoring function is included in iCS Cloud Support Service for the cloud computing end-users and administrators. An “Active Customer Care Service” helps the maintenance team to ensure the daily operation is normal.